3. Terms of Service

Last updated: October 16, 2026

These Terms of Service govern access to and use of the Vondela online store.

By using our website or purchasing from Vondela, customers agree to these Terms and our applicable store policies.

Products

Vondela sells physical apparel products, including hoodies.

We make reasonable efforts to accurately display:

• Product colors
• Designs
• Materials
• Sizes
• Photographs
• Descriptions

Minor differences may occur due to lighting, photography, screen settings, manufacturing variations, or product revisions.

Sizing

Customers are responsible for reviewing available sizing information before purchasing.

Fit may vary depending on body shape and individual preference. A product fitting differently than expected does not automatically constitute a manufacturing defect.

Eligible unworn products may still be returned according to our Return and Refund Policy.

Prices and Promotions

Prices and promotional offers may change without notice.

We reserve the right to correct errors involving pricing, discounts, product descriptions, or other website information.

Orders

Submitting an order does not guarantee acceptance.

We may reasonably refuse or cancel orders involving:

• Suspected fraud
• Unauthorized payment
• Product unavailability
• Pricing or listing errors
• Abuse of promotions
• Violations of these Terms

If we cancel an order after payment has been collected, the applicable amount will be refunded.

Customer Information

Customers are responsible for providing accurate:

• Name
• Email address
• Billing information
• Shipping address
• Product and size selection

Customers should review their information carefully before completing checkout.

Shipping

Shipping and delivery are governed by our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Returns

Returns, refunds, and replacements are governed by our Return and Refund Policy and applicable consumer protection laws.

Intellectual Property

Unless otherwise stated, Vondela's branding, graphics, photographs, text, designs, and website content are owned by or licensed to Vondela.

Unauthorized reproduction, distribution, or commercial exploitation is prohibited to the extent permitted by law.

Prohibited Uses

Customers may not use our website to:

• Commit unlawful acts
• Facilitate fraud
• Transmit malicious software
• Interfere with website security
• Violate intellectual property rights
• Collect information unlawfully
• Impersonate another person
• Interfere with operation of our services

Limitation of Liability

To the fullest extent permitted by applicable law, Vondela is not responsible for indirect, incidental, special, or consequential losses resulting from use of our website or products.

Nothing in these Terms limits liability or consumer rights that cannot legally be excluded.

Contact

Vondela
Email: vondelashop@use.startmail.com